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MINSKHI
Frequently Asked Questions
Answers to common questions about Minskhi, our gemstones, bespoke process, craftsmanship, consultations, shipping, and aftercare.
Helpful Information, Beautifully Organised
Explore our most frequently asked questions to learn more about Minskhi, our natural gemstones, heirloom jewellery, bespoke design process, craftsmanship, care, and client services.
About Minskhi
About the Brand
What is Minskhi?
Minskhi is an Australian luxury coloured gemstone and heirloom jewellery house specialising in rare sapphires and fine gemstones.
Who founded Minskhi?
Minskhi was founded by Mary and Kalana Meewella, combining modern vision with deep gemstone industry heritage.
Where is Minskhi based?
Minskhi is proudly an Australian brand, sourcing exceptional gemstones from Sri Lanka and other renowned global origins.
What is Minskhi’s philosophy?
We create refined, timeless jewellery designed to be worn, treasured, and passed down for generations.
What makes Minskhi different?
Our focus on rare coloured gemstones, ethical sourcing, bespoke craftsmanship, and personalised service sets us apart.
Gemstones & Authenticity
Natural Stones & Trust
Are your gemstones natural?
Yes. All Minskhi gemstones are natural unless clearly stated otherwise.
Do you specialise in sapphires?
Yes. Sapphires are one of our signature stones, particularly rare and fine-quality varieties.
Do you offer unheated sapphires?
Yes, when available. Unheated sapphires are rarer and highly sought after.
Do gemstones come with certification?
Significant stones are available with independent gemmological certification.
Where are your gemstones sourced from?
We source from Sri Lanka and other reputable gemstone-producing countries known for exceptional quality.
Bespoke & Custom Design
Designing Something Personal
Do you offer custom jewellery?
Yes. Bespoke design is a core part of Minskhi.
Can I design a ring around a gemstone?
Absolutely. Many clients select a stone first and design the setting with us.
Can I bring my own gemstone?
Yes, subject to assessment for suitability.
How long does a custom piece take?
Typically 4–8 weeks depending on complexity.
Do you replicate existing designs?
We create unique interpretations but do not copy copyrighted pieces.
Engagement Rings
Sapphire Rings & Heirloom Intent
Do you create sapphire engagement rings?
Yes. We specialise in sapphire centre stone engagement rings.
Are sapphires durable enough for daily wear?
Yes. Sapphires rank 9 on the Mohs hardness scale, making them highly durable.
Why are couples choosing sapphires?
Modern couples value individuality, colour, and rarity — sapphires offer all three.
Can diamonds be added to a sapphire ring?
Yes. Many designs feature sapphire centre stones accented with diamonds.
Do you offer private engagement consultations?
Yes. Private consultations are available for a personalised experience.
Pricing & Value
Understanding Gemstone Value
How are coloured gemstones priced?
Pricing depends on colour, clarity, origin, rarity, size, and treatment history.
Why do prices vary between sapphires?
Each sapphire is unique, and subtle differences significantly impact value.
Are your prices negotiable?
Our pricing reflects the rarity and quality of each stone and piece.
Do you offer payment options?
Selected payment arrangements are available upon request.
Are sapphires a good long-term purchase?
Fine-quality natural sapphires have historically maintained strong long-term value.
Metals & Craftsmanship
Materials & Construction
What metals do you work with?
We work with 10k, 14k, 18k and 22k gold, as well as platinum.
What is the difference between 10k, 14k, 18k and 22k gold?
The difference lies in purity. Higher karat gold contains a greater percentage of pure gold, offering richer colour, while lower karats provide increased strength and durability.
Which gold is best for engagement rings?
14k and 18k gold are popular choices for engagement rings due to their balance of durability and refined finish.
Is platinum stronger than gold?
Yes. Platinum is denser and highly durable, making it ideal for securing precious gemstones.
Can I choose the metal for my custom piece?
Yes. We guide clients in selecting the ideal metal based on lifestyle, design preference, and budget.
Heirloom & Legacy
Designed to Last
What is heirloom jewellery?
Heirloom jewellery is designed to last generations in both quality and style.
Can you redesign inherited jewellery?
Yes. We can respectfully redesign inherited pieces while preserving sentimental value.
Do you offer gemstone remounting?
Yes. Existing gemstones can be reset into contemporary designs.
Do you provide valuations?
Valuation services can be arranged for insurance purposes.
Is Minskhi jewellery made to last?
Yes. Our pieces are crafted for generational durability when properly maintained.
Care & Aftercare
Looking After Your Jewellery
How should I clean my jewellery?
Use warm water, mild soap, and a soft brush. Avoid harsh chemicals.
Do you offer cleaning services?
Yes. We offer professional cleaning and inspection services.
Can rings be resized?
Most designs can be resized depending on structure.
Do you offer repairs?
Yes. We provide repair and restoration services for Minskhi pieces.
How should I store my jewellery?
Store pieces separately in soft pouches to prevent scratching.
Security & High-Value Purchases
Confidence & Privacy
Are high-value purchases secure?
Yes. We follow strict security protocols for handling and storage.
Is my consultation private?
Yes. Client confidentiality is a priority.
Is shipping insured?
Yes. All shipments are fully insured and securely handled.
Are your gemstones insured?
Yes. Our inventory is professionally insured.
Can purchases be discreetly packaged?
Yes. Discreet presentation is available upon request.
Appointments & Shipping
Ordering & Delivery
Do I need an appointment?
Appointments are recommended for bespoke consultations.
Do you offer private viewings?
Yes. Private consultations can be arranged.
Do you ship internationally?
Yes. We offer secure, insured international shipping.
How long does delivery take?
Delivery times vary depending on location and whether the piece is bespoke or ready-to-wear.
Do you accept returns?
Return eligibility depends on whether the piece is bespoke or ready-to-wear.
Contact
Need More Help?
Chadstone Shopping Centre, Lower Ground Level 1341 Dandenong Rd, Melbourne Victoria 3145 Australia
+61 468 884 544
support@minskhi.com
Book a ConsultationContact us
-
Chadstone Shopping Centre,
Lower Ground Level,
1341 Dandenong Rd,
Melbourne Victoria 3145 Australia. - +61 468 382 844
- support@minskhi.com
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We at MINSKHI wish to acknowledge the Traditional Custodians of the land on which we operate and extend our respect to their Elders, past and present. We recognise the deep connection to the land, waters, and community of the Indigenous peoples of this area and commit to building a future that honors this relationship. We pay our respects to the ongoing living cultures of Aboriginal and Torres Strait Islander peoples, and acknowledge the important role Indigenous people continue to play within Australia. We stand in solidarity towards fostering an inclusive and respectful environment for all.
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