Heirloom Care Plan

What’s Included

All services are subject to professional assessment and provided only where structurally safe.

• Professional cleaning & inspections (unlimited)
• Ring resizing (up to 2 sizes, once per year, after Year 1)
• Polishing & refinishing (where metal permits)
• White gold rhodium plating (once per year)
• Stone tightening & security checks
• Earring adjustments
• Chain & bracelet repairs
• Gemstone resetting (subject to condition)
• Tennis bracelet maintenance

Care Requirement

Clients are encouraged to present jewellery for inspection and cleaning at least once every six (6) months.

Failure to attend regular inspections may affect eligibility for certain services.

Membership

Purchase of this Plan includes enrolment in the Minskhi Membership Program.

• Plan recorded digitally
• Services available to registered members only

Pricing

Pricing is based on the jewellery’s retail value at purchase.

A full pricing table is available at:
www.minskhi.com/heirloomcare

Key Limitations

This Care Plan:

• Applies to one item only
• Is non-transferable
• Is subject to professional approval
• Does not restore jewellery to “new” condition
• Is limited to the original purchase value

Not Covered

This Plan does not cover:

• Loss, theft, or disappearance
• Accidental damage or misuse
• Chemical or environmental damage
• Natural disasters or extraordinary events
• Unauthorised third-party repairs
• Normal cosmetic ageing
• Indirect or consequential losses

Duration & Cancellation

Coverage ends when:

• The selected term expires, or
• Service value equals the item’s purchase price.

Plans must be purchased within 30 days of jewellery purchase.

• Full refund within 30 days if unused
• No refunds thereafter

Requesting Service

Proof of purchase and Care Plan details are required.

Services may be requested at any Minskhi location or authorised channel.

Australian Consumer Law

This Care Plan operates in addition to rights under Australian Consumer Law.